Please read carefully:

After checkout once the order is confirmed we will send you a notification via email.

Shipping & Handling is set on a fixed date every month for subscription box & for other items its 5-7 business days( Please note these do not include weekends & holidays ). 

Most products are IN-STOCK. We are only shipping to Canadian Customers Only. We are NOT RESPONSIBLE for delivery errors or delays. Items on Backorders are usually products that are shipping on a fixed date. 

Due to the high demand of items in our Online Store, orders will be fulfilled in the order they are received, and therefore may SELL OUT before a certain item is processed. 

 
We use ChitChat, Canada Post, or other shipping carriers for domestic orders.
 
PLEASE FOLLOW THE INSTRUCTIONS ON THE WEBSITE TO PLACE YOU ORDERS. YOUR ORDER CONSTITUTES AN OFFER TO US TO BUY THE PRODUCTS AND SERVICES. AFTER RECEIVING AN ORDER, WE WILL SEND YOU AN E-MAIL.

WHILE IT IS OUR PRACTICE TO CONFIRM ORDERS BY EMAIL, THE RECEIPT OF AN EMAIL ORDER CONFIRMATION DOES NOT CONSTITUTE OUR ACCEPTANCE OF AN ORDER OR OUR CONFIRMATION OF AN OFFER TO SELL A PRODUCT OR SERVICE. ALL ORDERS ARE SUBJECT TO ACCEPTANCE BY US, AND WE WILL CONFIRM SUCH ACCEPTANCE TO YOU BY SENDING YOU AN EMAIL CONFIRMING THE SHIPMENT OF YOUR ORDER (THE “SHIPPING CONFIRMATION”). A CONTRACT WITH US WILL BE FORMED ONLY WHEN YOU RECEIVE THE SHIPPING CONFIRMATION. THE CONTRACT WILL RELATE ONLY TO THOSE PRODUCTS AND SERVICES WHOSE SHIPMENT WE HAVE CONFIRMED IN THE SHIPPING CONFIRMATION. WE WILL NOT BE OBLIGED TO SUPPLY ANY OTHER PRODUCTS OR SERVICES WHICH MAY HAVE BEEN PART OF YOUR ORDER IN THE SAME OR A SEPARATE ORDER CONFIRMATION.

WE RESERVE THE RIGHT TO CANCEL YOUR ORDER AT ANY TIME BEFORE WE HAVE ACCEPTED IT AND WE MAY RESCIND OUR ACCEPTANCE AND CANCEL YOUR ORDER, OR ANY PORTION THEREOF IN OUR DISCRETION, EVEN AFTER YOUR RECEIPT OF AN ORDER CONFIRMATION OR AFTER YOUR CREDIT CARD HAS BEEN CHARGED. WE ALSO RESERVE THE RIGHT, WITHOUT PRIOR NOTICE, TO LIMIT THE ORDER QUANTITY ON ANY PRODUCT OR SERVICE AND/OR TO REFUSE SERVICE TO ANY CUSTOMER. WE MAY ALSO REQUIRE VERIFICATION OF INFORMATION PRIOR TO THE ACCEPTANCE AND/OR SHIPMENT OF ANY ORDER.

WHEN AN ORDER IS PLACED, IT WILL BE SHIPPED TO THE ADDRESS DESIGNATED BY THE PURCHASER AS LONG AS THAT SHIPPING ADDRESS IS COMPLIANT WITH THE SHIPPING RESTRICTIONS CONTAINED ON THIS WEBSITE.

ALL PURCHASES FROM THIS WEBSITE ARE MADE PURSUANT TO A SHIPMENT CONTRACT. AS A RESULT, RISK OF LOSS AND TITLE FOR ITEMS PURCHASED FROM THIS WEBSITE PASS TO YOU UPON DELIVERY OF THE ITEMS TO THE CARRIER. YOU ARE RESPONSIBLE FOR FILING ANY CLAIMS WITH CARRIERS FOR DAMAGED AND/OR LOST SHIPMENTS.

IMPORTANT NOTE ON LIMITED RELEASES, PRE-ORDERS AND SALES

SOME PRODUCTS ON THE WEBSITE ARE OF A LIMITED QUANTITY OR RELEASE (“LIMITED RELEASE”). IN THE EVENT YOU WISH TO ORDER A PRODUCT THAT IS A LIMITED RELEASE, YOU AGREE THAT ONCE YOUR ORDER IS PLACED YOU CANNOT MAKE ANY CHANGES TO SIZE, ADDRESS, OR ANY OTHER INFORMATION.